Privacy Policy

Harness AI Inc.
Last revised on April 25, 2024

This Privacy Policy describes how we, Harness AI Inc., ("Harness," "we," and "our"), collect, use, share, retain, and transfer information when you ("user," "you," and "your") use the Harness services and products (the "Services"), which include:

our websites and online platforms, such as https://personifyai.app
our applications, such as Personify and our AI Tutor
our newsletters
our pages or advertisements on social media networks
anywhere we gather information from you and reference this policy

Please read this policy carefully. If you do not agree with our policies and practices, your choice is not to use our "Services". By accessing or using our "Services", you agree to this privacy policy. Harness may revise this privacy policy from time to time (as described below). Your continued use of the "Services" is deemed acceptance of those changes, we encourage you to check this privacy policy frequently for updates.

1. Information We Collect

The information we collect and process about you depends on how you use our "Services". We collect this information:

Directly from you when you provide it to us.
Automatically as you use our "Services".
From third parties.

(a) Information you provide to us

When using the "Services", we collect the information you provide. This includes:

Information you enter when you create an account or register or subscribe to our "Services", including contests and promotions, such as your name, phone number, and email address and other information requested as part of that process. Such details may also be provided from a third-party when you connect your third-party account (such as your Facebook or Google account) to our "Services".
Your feedback, testimonials, and responses to any forms or surveys, including those we may ask you to complete for research purposes.
Profile, preferences, and account information entered when you complete or update any of your profile or account information through the "Services".
Content you create.
Audio or visual content you provide through the use of the "Services".
Messages you send through the "Services" and any communications with us.
Details of your purchases and transactions conducted with us or through the "Services", including any related financial information you provide.
Information you provide about others.
Information provided through the linking of external third-party accounts to your Harness account.
Information included in any input, files, or feedback you provide through the "Services" ("User Content").

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of our "Services", or transmitted to other users of the "Services" or third parties (collectively, "User Contributions"). Your "User Contributions" are posted and transmitted to others at your own risk. Even where we allow you to limit access to certain pages or set certain privacy settings for such information, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the "Services" with whom you may choose to share your "User Contributions". Therefore, we cannot and do not guarantee that your "User Contributions" will not be viewed by unauthorized persons.

(b) Information we collect automatically

When you use our "Services", including through any software or applications you may download and install, we collect certain information automatically. This includes:

Details about how you access and use the "Services", including traffic data, location data, logs, and other communication data and the resources that you access and use on or through the "Services".
Information about the devices and tools you use to access the "Services" such as your computer, mobile device or internet connection, including unique device identifiers, IP address, operating system, browser type, mobile network information, associated telephone number, and related settings.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our "Services". Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our "Services".
Web Beacons. Our "Services" and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

(c) Information we Collect from Third Parties

Social platforms give us automatic access to certain personal information retained by these social networks about you. This will include Facebook sign-in, Google sign-in and information from your public profile. You control the Personal Information you allow us to have access to through the privacy settings on the applicable social platforms and the permissions you give us when you grant us access to the personal information retained by the respective social platforms about you.

2. Our Use of Your Information

We use information that we collect about you or that you provide to us, including any personal information, to:

provide and improve our "Services", and any other information, products, or services that you request from us, and to develop new products and services;
personalize the "Services" and content we deliver to you;
communicate with you about the "Services" or provide you notices;
conduct research and analytics about how you use and interact with the "Services";
conduct research;
test new technologies and processes designed to enhance and improve the "Services";
resolve disputes, troubleshoot problems investigate fraud, protect our legal rights, and to enforce any of our terms and conditions related to the "Services";
de-identify, aggregate or anonymize the information;
to send you information about the promotions and offers we have available by direct marketing or other modes of communication;
protect our users and third parties from harm;
fulfill any other purpose for which you provide it; and
carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

Notwithstanding the uses described above, we do not use "User Content" to train artificial intelligence models or develop new products or services. We also do not use your "User Content" to improve our "Services" other than the "Services" associated with a particular course of instruction to which such "User Content" relates.

Use of your Google Data
If you register an account through Google’s authentication service, our use and transfer of information received from Google APIs to any other app will adhere to the Google Privacy Policy as well as Google API Services User Data Policy, including the Limited Use requirements. The specific access and use privileges requested are displayed in the notice which appears during the account linking process. Please read this notice carefully, and make sure that you understand which privileges are granted and what information you make available to us by linking your Google account.

3. Sharing your information

We may share personal and other information that we collect or you provide:

with our subsidiaries and affiliates;
with contractors, service providers, and other third parties we use to support our business;
with a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets;
to fulfill the purpose for which you provide it;
for any other purpose disclosed by us when you provide the information;
with your consent;
to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
to enforce our rights arising from any contracts entered into between you and us and for billing and collection;
if we believe disclosure is necessary or appropriate to protect our rights, property, or safety and those of our customers or others.

We may share aggregated information, de-identified or anonymized information with third parties that includes personal information and other information you provide or we collect (but does not identify you directly).

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

We do not control third parties collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (NAI) on the NAI’s website.

4. Certain state privacy rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. California Civil Code Section 1798.83 permits users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information at the end of this Privacy Policy.

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our "Services", you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of our "Services". The information you share in public areas may be viewed by any user of the "Services".

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our "Services". Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

7. Children and Minors’ Privacy

The "Services" are not intended for use by children or persons under the age of 13. We will not knowingly collect any personal information from minors through the "Services". If you think that we have collected personal information from a minor, please contact us immediately using the contact information listed below.

9. Other Websites and Software

The "Services" may contain links to third party websites or software applications. Harness is not responsible for the privacy practices of these websites or applications. This Privacy Policy only applies to information collected by Harness.

10. Changes to our privacy policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users’ personal information, we will post the new privacy policy on this page and notify you by email to the email address specified in your account. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and for periodically visiting this privacy policy to check for any changes.

11. Contact Information

If you have any other questions, comments or concerns about this Privacy Policy or your privacy please contact us via email to:

Harness AI Inc.
legal@personifyai.app